Shipping Policy
At Famous Hip-Hop Shop, we aim to deliver your orders quickly and securely. Please review our shipping terms below.
1. Processing Time
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Orders are processed during our store business hours:
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Friday – Monday: 10:00 AM – 12:30 PM, 2:30 PM – 7:00 PM
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Saturday: 10:00 AM – 4:00 PM
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Sunday: Closed
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Orders are usually dispatched within 1–3 business days after payment is received.
2. Shipping Methods & Costs
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We ship within Germany and the EU.
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Shipping costs are calculated at checkout based on destination and package weight.
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Free shipping may be offered on orders above a certain value (if applicable, we will display this at checkout).
3. Delivery Times
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Germany: 4–7 business days
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Delivery times are estimates and may vary due to postal delays or holidays.
4. Order Tracking
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Once your order is shipped, you will receive a confirmation email with tracking information (if tracking is available for your shipment).
5. International Shipping
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Currently, we mainly ship within Germany and the EU.
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For other international destinations, please contact us before placing your order: famous-rv@t-online.de
6. Customs & Duties
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For orders outside the EU, customs duties, import taxes, and additional fees may apply.
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These charges are the responsibility of the customer.
7. Lost or Damaged Packages
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If your package is lost or arrives damaged, please contact us immediately.
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We will work with the shipping provider to resolve the issue.
8. Contact Us
For questions regarding shipping, please contact us:
📍 Famous Hip-Hop Shop
📍 Address: Marktstraße 34, 88212 Ravensburg, Germany
📞 Phone: +49 751 3544070
📧 Email: famous-rv@t-online.de